You can request permanent deletion from Splitwise's account settings on the website or mobile app. Deactivation is a separate option. Save records you need before choosing permanent deletion; switching to another expense app is not required.
The account deletion steps
- On the website, sign in and open your account settings. On mobile, open the Account tab, then the edit or pencil control by your name.
- At the bottom, choose Close your account.
- Find Permanently delete your data and select Send email.
- Open that email's link and finish the confirmation prompts.
Splitwise says permanent deletion is irreversible and can take up to 30 days. Follow its official account closure instructions if labels change. For a deactivated account you cannot access, or help completing the request, contact Splitwise support.
Deletion, deactivation, and uninstalling are different
| Action | What it means |
|---|---|
| Permanent deletion | Removes your personal account data. It is not reversible once deleted. |
| Deactivation | Closes the account without the same permanent deletion. Splitwise says to contact support if you want to reactivate it. |
| Uninstalling the app | Removes the app from that device. It is not an account deletion request. |
Choose the action that matches your intention. You do not need to erase your account merely to stop using the app, and choosing deactivation is not the same as requesting permanent removal of your personal data.
Before deleting: save the records you need
- Export relevant groups and friendships. Open each CSV and check its contents. Our Splitwise-to-Excel export guide covers both web and mobile.
- Keep supporting records separately. A spreadsheet is not a complete archive of receipt images, comments, and account information.
- Record outstanding balances. Agree with the people involved on how you will resolve them. Deleting an account is not a payment; do not enter a fictional repayment just to make a balance disappear.
- Check any subscription. If you intend to stop paying for Pro, follow Splitwise's cancellation instructions and verify cancellation with the provider that bills you.
These are record-keeping precautions, not extra technical requirements for deletion. There is no need to delete shared groups as part of this checklist.
Will your shared expenses disappear for everyone?
No. According to Splitwise's privacy policy, non-personal shared expense information remains in other members' accounts after deletion, without your name and contact information. Do not assume closing your account erases everyone's copy of a shared transaction.
If you cannot complete the request
Use Splitwise's official support channel rather than deleting expenses or recording made-up payments to work around a problem. Explain whether you cannot sign in, cannot locate the account control, or did not receive the confirmation email. Do not send your password or an account-confirmation link to another expense app, including Splitpond.
Optional: keep tracking expenses somewhere else
If you still need a shared expense group, you can keep using a spreadsheet or consider another app. We make Splitpond: a link-based expense splitter that does not require member accounts. Its Splitwise CSV importer lets you review supported one-currency exports before saving a new group.
The CSV records net balance changes, so it cannot always recover original payers and shares. Review all warnings and compare balances before relying on a migrated group; mixed currencies and refunds are blocked. Read the import limitations before deciding. You do not need to import anything to delete your Splitwise account.